Who do I reach out to if I have a complaint or an appeal?

Complaints and appeals policy:

• All certification-related complaints and appeals must be reported in writing to support@resiliencebuildingleader.com within 30 days of the event or incident.
• We will review and validate the complaint in a timely manner, and you will be notified of the outcome.
• The record of the complaint or appeal, including any actions taken to resolve the complaint, will be confidential.

For further information on certification exam policies, check out: Exam Policies.